Contact Us

Please get in touch to discuss your needs.

Phone.....Mobile:07766 314224

    Email:...... thedogtraininglady@btinternet.com

 

Find me on Facebook

  www.facebook.com/thedogtraininglady

 

If your looking for Training Classes

Puppysteps

Offer Puppy Classes every Thursday evening at Caldecote

visit www.pdtc.co.uk

Email Jan at classes@pdtc.co.uk

CCEG

Offer Training Classes for Puppies and Older Dogs

Saturday and Sunday mornings at Impington

visit www.cceg.co.uk

 

General Data Protection Regulation – My Responsibilities as The Dog Lady.

As of 25th May 2018, I will be complying with data protection laws on the information given by you and held by me, Vickie Arkesden, The Dog Lady – 121 Dog Training and Pet Sitting Services. I disclose the information I hold in relation to my business as follows:

Dog Training Waiver Forms:

Details held of you are: Name, address and contact details including telephone numbers and email address.

Details held of your pet are: Name, age, species and breed and a brief description of the reason for my visit.  

I note all details of our training sessions in a note book and these then form the basis of email communication as a follow up summary.

Any initial enquires are written in a note book including name, address and a contact number.

Dog Walking Waiver and Visit Forms:

Details held of you are: Name, address, key code, alarm code and contact details including telephone numbers and email address.

Details held of your pet are: Name, age, species and breed and a brief description of the reason for my visit.  

Brief details of how you would like your dog to be walked including any commands you use, routine of entering your house and leaving your pet settled as well as any likes or dislikes they have. 

Emergency contact details and your vets contact information. 

  Pet Sitting Waiver Forms and Visit Checklist:

Details held of you are: Name, address and contact details including telephone numbers and email address.

Details held of your pet are: Name, age, species and breed and a brief description of the reason for my visit.  

Brief details of your routine of entering your house and leaving your pet settled as well as any likes or dislikes they have, the feeding routine of your pets, any other type of interaction such as training, grooming or play.  

Emergency contact details and your vet’s contact information.

This form also includes emergency contact details if there is a problem with your house while you are away and any additional requests of looking after your house while you are away.

Photographs. 

I have verbal or written consent from clients for the use of photographs of their pets for the purpose of social media, website or leaflet marketing material for The Dog Lady. 

I do not use names, ages, neutered status, location or owner’s details when using these pictures.  

 Accounting.

Client name and animal name along with the price for visit or consultation is kept for accounting purposes in a written format.

Any invoices sent to you contain your name and address and services in relation to your animal. 

Storage of information.    

I have included a tick box on each new form completed for your agreement to me keeping these details for a period of 6 years before securely destroying.

All electronically stored information is held within the guidelines of the GDPR.

All written information is held within the guidelines of the GDPR.

 

If you wish to have copies of any information I hold you are welcome to request these.  None of the information I hold on you or your pet is shared by any third party.